At "Timnati" we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, disclose, and store the information we obtain from you through your use of our digital shop. By accessing and using our services, you consent to the practices described in this policy.

1. Collection of Information: We may collect personal information, such as your name, email address, and shipping address, when you place an order on our digital shop. This information is necessary to process and fulfill your order effectively. We also collect non-personal information, such as device information and website usage statistics, to enhance and improve our services.

2. Use and Disclosure of Information: We use the personal information provided by you solely for the purpose of fulfilling your orders, providing customer support, and improving our products and services. We do not disclose or sell your personal information to any third parties, except as required by law or with your explicit consent.

3. Refunds and Returns:
   Digital Prints: For digital prints, we offer a 14-day refund period. If you are not satisfied with your digital print, please contact our customer support within 14 days of purchase for assistance. However, please note that once a digital print has been downloaded or accessed, it is considered non-returnable and non-refundable.

   Wood Prints: For prints that have been printed on wood, we do not accept returns. Due to the custom nature of wood prints, we cannot offer refunds or exchanges unless the product arrives damaged or there is an error on our part. If you receive a damaged wood print, please contact us within 48 hours of delivery, providing photographic evidence, and we will assist you in resolving the issue.

4. Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure.

5. Updates to Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. It is your responsibility to review this policy periodically to stay informed about any changes.

By using our digital shop, you acknowledge that you have read and understood this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at Timnal[at]zahav.net.il or +972-54-8378939.