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Terms and Conditions

Terms and Conditions:

Purchasing process

Any steps taken from choosing a Product to order submission form part of the purchasing process.

The purchasing process includes these steps:

  • Users must choose the desired Product and verify their purchase selection.
  • After having reviewed the information displayed in the purchase selection, Users may place the order by submitting it.

Order acceptance

  • Unless the order receipt expressly includes the acceptance of the order, in which case the contract is therefore then entered into, the purchase contract is entered into at the moment the User receives the communication of order acceptance.
  • Subject to availability and to the Owner’s discretion, the order shall be accepted without undue delay.
  • If the order is not accepted, the Owner shall issue a refund.
  • If the order is of a digital image, no cancellation of purchase will be accepted and no refund will be issued.

The rejection of an order shall not entitle the User to bring any claim against the Owner, including compensation for damages.

All notifications related to the described purchasing process shall be sent to the email address provided by the User for such purposes.

Prices

Users are informed during the purchasing process and before order submission, about any fees, taxes and costs (including, if any, delivery costs) that they will be charged.

Prices on this Application are displayed:

  • either exclusive or inclusive of any applicable fees, taxes and costs, depending on the section the User is browsing.

Methods of payment

Information related to accepted payment methods are made available during the purchasing process.

Some payment methods may only be available subject to additional conditions or fees. In such cases related information can be found in the dedicated section of this Application.

All payments are independently processed through third-party services. Therefore, this Application does not collect any payment information – such as credit card details – but only receives a notification once the payment has been successfully completed.

If a payment through the available methods fails or is refused by the payment service provider, the Owner shall be under no obligation to fulfill the purchase order. Any possible costs or fees resulting from the failed or refused payment shall be borne by the User.

Payment of price in installments

The payment of the purchase price may be settled in one installment only.

 

Retention of Product ownership

Until payment of the total purchase price is received by the Owner, any Products ordered shall not become the User’s property.

 

Retention of usage rights

Users do not acquire any rights to use the purchased Product until the total purchase price is received by the Owner.

As per artwork low the rights rem

 

Delivery

Delivery of digital content

Unless otherwise stated, digital content purchased on this Application is delivered via download on the device(s) chosen by Users.

Users acknowledge and accept that in order to download and/or use the Product, the intended device(s) and its respective software (including operating systems) must be legal, commonly used, up-to-date, and consistent with current market-standards.

Users acknowledge and accept that the ability to download the purchased Product may be limited in time and space.

 

Intellectual property rights

Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to this Application are the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.

All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with this Application are, and remain, the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.

 

Changes to these Terms

The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes.

Such changes will only affect the relationship with the User for the future.

The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service. Failure to accept the revised Terms, may entitle either party to terminate the Agreement.

The applicable previous version will govern the relationship prior to the User's acceptance. The User can obtain any previous version from the Owner.

If required by applicable law, the Owner will specify the date by which the modified Terms will enter into force.

If you have any questions or concerns about our privacy practices, please contact us at Timnal[at]zahav.net.il or +972-54-8378939.

Refunds and Returns

Refunds and Returns:
Digital Prints: For digital prints, we offer a 14-day refund period. If you are not satisfied with your digital print, please contact our customer support within 14 days of purchase for assistance. However, please note that once a digital print has been downloaded or accessed, it is considered non-returnable and non-refundable.

Wood Prints: For prints that have been printed on wood, we do not accept returns. Due to the custom nature of wood prints, we cannot offer refunds or exchanges unless the product arrives damaged or there is an error on our part. If you receive a damaged wood print, please contact us within 48 hours of delivery, providing photographic evidence, and we will assist you in resolving the issue.

If you have any questions or concerns about our privacy practices, please contact us at Timnal[at]zahav.net.il or +972-54-8378939.

Privacy Policy

At "Timnati" we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, disclose, and store the information we obtain from you through your use of our digital shop. By accessing and using our services, you consent to the practices described in this policy.

  1. Collection of Information: We may collect personal information, such as your name, email address, and shipping address, when you place an order on our digital shop. This information is necessary to process and fulfill your order effectively. We also collect non-personal information, such as device information and website usage statistics, to enhance and improve our services.

  2. Use and Disclosure of Information: We use the personal information provided by you solely for the purpose of fulfilling your orders, providing customer support, and improving our products and services. We do not disclose or sell your personal information to any third parties, except as required by law or with your explicit consent.

  3. Refunds and Returns:
    Digital Prints: For digital prints, we offer a 14-day refund period. If you are not satisfied with your digital print, please contact our customer support within 14 days of purchase for assistance. However, please note that once a digital print has been downloaded or accessed, it is considered non-returnable and non-refundable.

    Wood Prints: For prints that have been printed on wood, we do not accept returns. Due to the custom nature of wood prints, we cannot offer refunds or exchanges unless the product arrives damaged or there is an error on our part. If you receive a damaged wood print, please contact us within 48 hours of delivery, providing photographic evidence, and we will assist you in resolving the issue.

  1. Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure.

  2. Updates to Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. It is your responsibility to review this policy periodically to stay informed about any changes.

By using our digital shop, you acknowledge that you have read and understood this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at Timnal[at]zahav.net.il or +972-54-8378939.

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